Select Company Scheduler Settings
The SCHEDULER is a powerful tool to get the right technician to the right job for workforce optimization. When jobs or quotes are requested but not dispatched or assigned to a technician, they are stored in an ‘Unassigned Queue’. When this queue is opened, the ‘Unassigned panel’ displays. The columns can be customized to reflect the data important to your dispatchers and sized or moved on the Scheduler page.
Here is a sample Unassigned panel:
This option provides the ability to show all past unassigned jobs up to the end of the current selected date range or to limit the display of unassigned jobs only for the current selected date range.